Terms and Conditions
Please read the terms and conditions ("Terms and Conditions"), "Disclaimer" and "Privacy Policy" carefully before registering and/or use of subscription services, primarily a Cloud based Clinic Management Software hosted and managed remotely ( the 'Services' or 'Website services') through the website www.medeHospital.com (the 'Website', 'Site', medeHospital). The site www.medeHospital.com is owned and operated by medeFusion Technology Solutions Private Limited ((hereinafter referred to as medeFusion).
By registering and/or use of Service on the Website medeHospital.com (collectively, including all content and functionality available), you signify your agreement to "Terms of Use". You agree and confirm that the Terms of use may be amended from time to time without notice. Please ensure that you periodically update yourself of the current version of the Terms of Service. We reserve the right to include additional terms and conditions if we were to provide additional services. Your continued use of the Site and/or the shall constitute your affirmative acknowledgement of the Terms of Use, the modification and agreement to abide and be bound by the Terms of Use. If at any time you choose not to accept these Terms of Use, then please do not use the Site.
The services are available to legal entities or individuals aged 18 years or older. By using the Website / Services you represent that you are at least 18 years old.
To use the Website and /or Service you need to be registered user. As part of the registration process, you will have to provide your Name, e-mail address, contact number, other details and create a password (Please see our Privacy Policy at www.medehospital.com/privacy-policy on how the personal information would be used). These are your credentials for accessing the Services that are only available to members ("Credentials"). You should keep your Credentials private and not share your Credentials with anyone else. You are responsible for notifying us if your password has been hacked or stolen. You may notify us by sending an email to support@medehospital.com . You also agree that we are not liable in any manner for any loss that you may incur as a result of any third party using your password, either with or without your knowledge. You are solely liable for any losses incurred by Us, Our affiliates, officers, directors, employees, consultants, agents, and representatives due to misuse of your account or password.
Subscription fees
  • You agree to pay all subscription fees, consulting fees and other fees applicable to your use of services and shall not circumvent the fee structure. The fee is dependent on the User Plan that you subscribe to purchase and not on actual usage of the services.
  • The subscription fee is non-refundable.
  • Each User / Member is solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. medeFusion is in no way responsible for any of the taxes except for its own income tax.
  • All Fees are exclusive of taxes. Service Tax of 12.36% is levied on every purchase.
Our Responsibilities
medeFusion cannot guarantee that the Web Site will be available at all times but would strive for an uptime of 99.95%.
We shall use reasonable efforts to make the Services available 24 hours a day, 7 days a week, except for :
  • planned downtime (for which we shall give 12 hours notice), or
  • any unavailability caused by circumstances beyond Our reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems (other than those involving Our employees), or Internet service provider failures or
You understand that medePractice cannot and does not guarantee or warrant that this Web Site and its contents, and any records created by you, will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties or that it will be available to you at any time.
We shall provide the Services only in accordance with applicable laws and government regulations.
Limitations of usage
Our Services may be subject to limitations, such as the number of users, location, doctors and, other limitations dependent on the User Plan Any such limitations are specified in the User Plans. The Services provide real-time information to enable you to monitor your compliance with such limitations.
  • medeFusion grants you a limited license to access and, if you are a Member, to use this Website internally for the Website's Services as per this Agreement. You must not sell, copy, reproduce, modify, distribute, display, publicly perform, prepare derivative works based on, repost or otherwise use any content of this Website in anyway other than those listed in this Agreement, including for any public or commercial purposes. You shall not reverse engineer or attempt to interfere with the operation of any part of this Website / Application.
  • medeFusion retains all its rights, title and interest in all copyrights, know-how, trade secrets, trademark, logo, the name medeHospital, content, design and features on the Website. All other product names, marks, logos, symbols used on the Website may be the trademarks of their respective owners.
You can terminate your Membership with us at any time by providing 30 days of prior written notice to unsubscribe@medeHospital.com. You shall be obligated to pay medeFusion for any Services for which you have procured.
medeFusion reserves the right to terminate any Account in cases you breach any terms and conditions of this Agreement.
  • we are unable to verify or authenticate any information you provide to us or
  • we believe in our sole discretion that your actions may cause legal liability for you, our Users or for medeFusion or are contrary to the interests of the Website.
On termination of your Account due to the reasons mentioned herein, you shall no longer have access to data, messages, files and other material you keep on the Website
Upon request made within 30 days after the effective date of termination of a Services subscription, We will make available to you for download a file of your Data in xls /csv format. After such 30-day period, We shall have no obligation to maintain or provide any of your Data and shall thereafter, unless legally prohibited, delete all of your data in Our systems or otherwise in Our possession or under Our control. Even after termination, certain obligations mentioned under Warranty Disclaimer, Limited Liability, Indemnity, Intellectual Property, Dispute Resolution will continue and survive termination.
General Terms and Conditions
Information, emails, contents and suggestions posted or submitted to medePractice through this Web Site are governed by our Privacy Policy. If you post or submit to this Web Site information, emails, content or suggestions ("Submitted Content"), you grant medeFusion and its affiliates a nonexclusive, royalty-free, perpetual, and irrevocable and fully sub licensable right to use as per the terms of this Web Site. You represent and warrant that you own or otherwise control all of the rights to your Submitted Content; that your Submitted Content is accurate; that use of your Submitted Content does not violate these policies and will not cause injury to any person or entity; and that you will indemnify medeFusion and its affiliates and sub licensees for all losses, damages and claims directly or indirectly caused by, arising out of or relating to your Submitted Content. medeFusion has the right but not the obligation to monitor, edit and/or remove any Submitted Content. medeFusion takes no responsibility and assumes no liability for any Submitted Content from you or any third party. medeFusion cannot be held responsible or otherwise take responsibility for the Submitted Content of any user-created pages. However, we reserve the right to remove any page from our servers which we determine is in violation of our rules and guidelines. Users are solely responsible for all files contained in their own directory, and can be held legally liable for the Contents of the same.
You grant medeFusion and all other persons or entities involved in the operation of the Web Site the right to transmit, monitor, retrieve, store and use your information in connection with the operation of your records. You agree that you are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data and for maintaining a means external to the Web Site for the reconstruction of lost data.
You agree not to
Circumvent, or attempt to circumvent, any security and/or payment mechanism implemented in connection with the services and/or Web Site; "Stalk", intimidate, annoy, abuse or otherwise harass any person via the service and/or Web Site; Transmit any chain letters, "spam" or junk e-mail to or through the service and/or Web Site; Express or imply that any statements you make are endorsed by medeFusion; Harvest or collect personal information about other members/users whether or not for commercial purposes; Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the service and/or Web Site; Post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights; Remove any copyright, trademark or other proprietary rights or notices contained in the Web Site; Post or transmit to or from this Web Site any unlawful, threatening, libelous, defamatory, obscene, pornographic, other Material or objectionable information of any kind, including without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation in the applicable jurisdiction; You may not reproduce (except as noted above), publish, transmit, distribute, display, broadcast, re-broadcast, publicly perform, rent or lend, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, directly or indirectly, any of the products, the services or any related software. You may not reverse engineer, decompile, disassemble, modify or disable any copy protection or use limitation systems associated with the medehospital's Web Site.
Respect for the Community
We do not preview what people say on our community forums and blogs. But, if we find that you are using the forums in ways that do not support their original purpose, we will prevent you from entering the community forums. We have the right to decide whether any particular use of medeHospital by our visitors undermines the purpose of medeHospital. We regard the items listed below as guidelines for behavior when using medeHospital. You must agree to these guidelines
  • Respect the privacy and views of others
  • Do not use medeHospital to promote any specific goods or services
  • Do not post obscene, defamatory, harmful, or knowingly false information and
  • Do not use medeHospital for unlawful purposes
This Web Site contains hyperlinks to other Web sites controlled by parties other than medeHospital. medeFusion is not responsible for and does not endorse the contents or use of these Web sites.
Limitation of Liability
The Content comes from sources believed to be accurate, but may contain inaccuracies or typographical errors. medeFusion makes no representations about the results to be obtained from using the medeHospital Site or the Content. The use of the medeHospital Site and the Content is at your own risk. You acknowledge that in connection with the medeHospital Site, information will be transmitted over local Exchange Interexchange and Internet Backbone Carrier Lines and through routers switches and other devices owned, maintained and serviced by third party local exchange and long distant carriers, utilities, internet service providers and others, all of which are beyond the control and jurisdiction of medeFusion and its suppliers. Accordingly, medeFusion assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the medeHospital Site. medeFusion DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. medeFusion DOES NOT REPRESENT OR WARRANT THAT (I) THE SITE OR PRODUCTS WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS, (II) THE SITE OR PRODUCTS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) ANY RESULTS OR CONTENT THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR PRODUCTS WILL BE ACCURATE, TIMELY, COMPLETE OR RELIABLE, AND (IV) ANY ERRORS IN ANY PRODUCTS WILL BE CORRECTED. medeFusion DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOVER (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR NONINFRINGEMENT) WITH REGARD TO THE WEB SITE, OR ANY MERCHANDISE, INFORMATION OR SERVICE AVAILABLE THROUGH THE WEB SITE.
General Provisions
If any portion of these terms is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law to the greatest extent possible and the remainder of the provisions shall remain in full force and effect. medeFusion controls the Web Site from its offices in Mumbai, India. You agree that any legal action, proceeding or other matters relating to your access to or use of the Web Site / Application shall be governed by Indian law. You may not use this Web Site in violation of any applicable laws and regulations in your jurisdiction. In the event of any legal action arising hereunder, you also agree to submit to the jurisdiction and venue of courts in Mumbai, India. medeFusion may revise these Terms of Use at any time by updating this posting. You should visit this page from time to time to review the then-current Terms because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Site.
  • I am highly impressed by the results of lead management by Medepractice! For someone building his practice form the scratch, this could make all the difference. Medepractice is quick to respond to a lead and handles conversations extremely professio!
    Dr. Punit Bhojani
    Obstetricians, Gynecologists
  • Wellness calls are working as good as my medicines! I never imagined that calls enquiring about the patients wellbeing could make such an impact on the patient as well as the Doctor. It feels great to see smiles on my patients' faces on repeat visits.!
    Dr. Resham Vasant